With fifteen years of maturity and wisdom, our managed IT services + on-going support with formal compliance credentials, such as our Enterprise wide ISO27001 accreditation, mean that today we are responsible for the infrastructure from the edge to the cloud core, for Enterprises as well as Small Medium Enterprise customers – we tailor our services to your explicit response times and requirements, scaling our team accordingly.
Our consultants will either remotely, or onsite, review your infrastructure in regards to current software levels, error logs, performance trends (to name but a few of our metrics) and prepare a report of recommendations, that either you can action, or we can implement proactively, as part of the 24×7 support agreement.
Our bespoke agreements allow you to get exactly what you need. We tailor our support agreements to bets suit your needs and requirements. If you only need your SAN looking at once a month then that’s all that gets put in the agreement. If you need a 24.7 Helpdesk then that is what we will provide. We always try to help you add value where possible and appropriate.
Support & Maintenance can cover (but is not limited to):
- Cyber protection of all devices
- Edge devices (Cisco Network)
- Storage Area Networks (HP SAN) or your Microsoft Azure Cloud Computing Core
- Virtualisation platforms
- Server Operating Systems
- Application solutions
We provide:
- Bespoke Support & Maintenance Agreements
- 24 x 7 On call consultants
- Dedicated helpdesk contact number
