Artificial Intelligence (AI) is a revolution to many but a natural evolution to us. This is the natural next step application of evolving technologies and is a pervasive feature of the many platforms we at Prosperity leverage through our close relationship with Microsoft.
So what could AI look like to you?
There is a spectrum of the application of AI to enhance productivity, AI in one scenario could be utilised within Office 365, teamed with Natural Language Processing, to automatically (and securely) crawl and categorise your data residing across Office 365 to provide your compliance team with a clear and concise report regarding GDPR compliance or data issues across your estate helping you with Data Management – https://www.microsoft.com/en-us/trustcenter/privacy/gdpr/get-started#Discover
In another scenario, you might be utilising Dynamics 365 and the inherent AI features which it is shipped with – https://www.microsoft.com/en-us/ai/ai-solutions – these can range from automating manual historical tasks such as tracking communications and activities against your clients through to the utilisation of Bots to facilitate rapid, low cost, yet highly accurate customer service scenarios to resolve enquiries rapidly and cost effectively.
These tend to be the initial adoption of AI we see deployed to trial and understand how by leveraging true Cloud services, modern technologies can greatly enhance your own client’s experience and service whilst making you a better business.
Should you be in a position to embrace the Cloud and Microsoft services fully, then you can leverage Azure AI as well as other features of Azure in Natural Language Processing, when teamed up with Internet of Things (IoT) sensors and the Azure hub – the opportunity to automatically react to issues immediately when ‘something’ is out of expected tolerance e.g. a service, some physical infrastructure or even human behaviour (pattern recognition).
What sets Prosperity apart is that we help our clients to embrace what they may feel is a ‘step too far’ in a safe and secure fashion by leveraging the underpinning robust technologies of Microsoft and the expertise of our ‘Great Minds, Always’.