Richard joined Prosperity 24.7 in July 2015 in the role of Junior CRM Consultant having completed the FdSc IT for Business. Core competencies include:
Software Development (C#)
Web using HTML
This compliments Richard's Development foundation gained through achieving his BTEC National Diploma for I.T. Practitioners (Triple Distinction*) – subjects include advanced programming and networking.
Additionally Richard has earned the following certifications:
CompTIA A+ Certified - maintenance of PCs, mobile devices, laptops, operating systems and printers.
CompTIA Project+ Certified - managing and delivering a successful project
ITIL Foundation - awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
In line with Prosperity 24.7's development policies Richard is continuing his studies while getting first hand work experience.
He has gained the following qualifications: MS Dynamics CRM Installation On-premise(MB2-708), Microsoft Dynamics 365 Customer Engagement Online Deployment (MB2-715 ), Microsoft Dynamics 365 Customisation and Configuration (MB2-716), Microsoft® Certified Solutions Associate: Dynamics 365, MS Dynamics CRM certification for Extending CRM 2015 (MB2-705) and MCSE Business Applications by completing MB2-718 Dynamics 365 for Customer Service.
"I'm excited to have joined Prosperity 24.7 and I am looking forward to building on my current skill-set."