Paul Deffains

Senior Consultant

Business Solutions

Jersey

Paul joined Prosperity in 2025 as a Senior Consultant in the Business Solutions team.

Paul thrives on collaboration, always putting people first – whether supporting colleagues or helping clients transform their workflows. Known for his honesty, reliability and strong analytical skills, combining hands-on experience with strategic insight to make a meaningful impact. He is passionate about delivering exceptional customer service and fostering lasting partnerships.

He is a highly dedicated and proactive professional with a strong foundation in business consultancy and customer success management with over seven years of experience driving excellence in system implementation, client engagement and cross-functional collaboration.

Specialist Areas

  • Dynamics NAV / Business Central
  • Business Analysis / Solution Design
  • Business Process Development
  • User Training
  • Data Migration

Professional Qualifications & Memberships

  • Train the Trainer 2018
  • Prince 2 Practitioner 2017
  • Jersey Lean System Green Belt Practitioner 2014
  • Jersey Lean System Yellow Belt Practitioner 2014
  • Microsoft Project 2013
  • Diploma in Web Content: Core Skills 2013
  • Leading and Managing Change 2013
  • Accredited SharePoint 2010 Power End User 2012
  • Business Process Analysis 2012