We are looking for an organised and proactive Junior Project Officer to join our Business Solutions Team. This role will act as a support facilitator between clients and internal teams, ensuring smooth project execution and successful outcomes.

Key Responsibilities

• Project Coordination:
  • Coordinate activities between clients and internal teams to deliver software implementation projects effectively.
  • Maintain project schedules, track progress against milestones, and provide regular updates to stakeholders.
  • Monitor resource allocation and ensure tasks are completed on time and within scope.
• Client and Stakeholder Management:
  • Act as support for client communication, addressing queries, gathering requirements, and managing expectations.
  • Foster strong working relationships with clients to ensure satisfaction and alignment with project goals.
• Documentation and Reporting:
  • Create and manage project documentation, including plans, action logs, and status reports.
  • Document and track project risks, issues, and dependencies, escalating where necessary.
  • Prepare and circulate meeting agendas, minutes, and action points.
• Team Collaboration:
  • Facilitate clear communication among internal teams, ensuring alignment and a shared understanding of project objectives.
  • Support team members in prioritising tasks and resolving project challenges.

Skills and Qualifications

• Experience:
  • Previous experience in a similar role, particularly within IT or software implementation projects would be advantageous, but not essential.
• Technical Skills:
  • Exposure to project management tools such as Smartsheet, Microsoft Project, or Jira.
  • Understanding of software implementation lifecycles and methodologies.
• Communication:
  • Strong verbal and written communication skills, with the ability to engage with diverse stakeholders effectively.
• Organisational Skills:
  • Excellent multitasking and time management abilities, with a strong attention to detail.
• Teamwork:
  • Proven ability to work collaboratively within a team environment.

About You

The ideal candidate will be proactive, solution-oriented, and adaptable to changing priorities. Also have a keen interest in technology and process improvement and be Committed to delivering high-quality work and continuous improvement.