Innovation: The key to unlocking workplace productivity

Innovation is a term often thrown around in business discussions, but what does it really mean? Marcus Bailey, Head of Cloud explains.

For many, innovation might evoke thoughts of cutting-edge technology like AI. While these are indeed components of innovation, at its heart, it’s about continuously seeking ways to improve, solve problems, and create value. For businesses, the challenge lies in not just being innovative, but ensuring that innovation translates to measurable improvements in productivity and efficiency.

Defining innovation in business

At its core, innovation it is about finding novel ways to meet business objectives—whether that’s through introducing new products, adopting technology, or refining internal processes. Crucially, it’s not innovation for innovation’s sake, but about making meaningful changes that drive better outcomes. Whether by streamlining workflows with AI, refining processes, or implementing more collaborative tools, the true essence of innovation lies in its ability to solve real problems and increase workplace efficiency.

For example, AI can now be used to automate repetitive and mundane tasks, freeing up employees to focus on more strategic and creative work. It is allowing organisations, to enhance productivity, boost accuracy, and reduce human error—allowing workers to channel their time and skills into higher-value tasks.

Are organisations ready for innovation?

One of the biggest barriers to technological innovation is organisational readiness. Businesses stuck with outdated systems or rigid processes often struggle to adopt new technologies like cloud computing, data analytics, or automation, which can lead to stagnation. For innovation to thrive, organisations must ensure their data and systems are ready to integrate modern tech.

Data readiness is key—clean, structured data supports the adoption of AI, analytics, and other digital tools. Similarly, applications must be scalable and flexible to integrate new technology smoothly. It’s not just about adopting tech but embedding it into operations effectively.

Beyond technology, fostering a culture for their people that encourages experimentation and flexibility is essential. When organisations are both technologically and culturally prepared, innovation becomes a natural and continuous process rather than a one-off project.

What does good innovation look like?

Effective innovation is about gradual transformation rather than sweeping revolution. It should drive productivity, be scalable, and align with key business objectives. The focus isn’t just on introducing new ideas or technologies but on integrating them in ways that deliver practical, measurable improvements. Additionally, innovation includes adapting work models—such as flexible hours, remote work, and hybrid teams—that reflect the evolving nature of how organisations operate. By embracing these changes thoughtfully and with employee buy-in, businesses can foster a culture where both talent and productivity thrive. The true transformation lies in aligning these shifts with strategic goals, while keeping employees engaged and invested in the process.

Innovation is essential

In conclusion, good innovation in the workplace is about more than just technology—it’s about reshaping culture, processes, and practices to unlock the full potential of both employees and business operations.

It is not just a choice; it’s essential. The rapid adoption of tools like generative AI means companies must innovate to stay competitive. With 54% of early-in-career employees reporting that the availability of AI tools influences their choice of employer., and Linkedin job postings that mention AI receive 17% more applications, modern and innovative tools are not just becoming an expectation but now the common standard.

To attract top talent and lead in the market, businesses need to embed innovation into their culture, not just as a buzzword, but as a core value. Innovation is more than a word; it’s a mindset.

 

This article first appeared in the Jersey Evening Post Business Innovation Supplement